“Earn the Commute”
“Both office developers and retail operators will need to be better at what they do – creating work environment experiences that are not somewhat, but significantly better than what workers have at home. And retailers have to give consumers an experiential shopping experience which beats the convenience and selection of on-line shopping. Equally – restaurants have to do a much better job of the on-premise dining experience to compete with the food delivery aggregators. Everyone needs to get better at what they do.”
-Excerpt from a McKinsey report . . .
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